Posted on May 19, 2009 |
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A big part of why I become a trainer is I love to inspire, motivate, and encourage people! Yet as you know, if you have ever had to manage or coach people, sometimes, we need to give feedback and possibly even manage a behavior.
Observing someone’s behavior, coaching them and giving feedback can feel rough, tough or scary (it certainly doesn’t need to be). And contrary to common mythology, giving “constructive criticism” is not constructive. It rarely motivates change, especially long-term change. What motivates people is specific behavioral feedback, and yes, they are...